M-Sight Pro Privacy Policy

 

Revised 9/6/2019

 

M-Sight Pro is a free application (hereinafter referred to as "Application" or "M-Sight Pro") provided by Xiamen Milesight IoT Co., Ltd. It is a powerful mobile video monitoring software. It can achieve real-time preview or remote asynchronous playback of network cameras and network recorders through wireless networks. Support functions such as view collection, PTZ operation, and alarm push.

 

Xiamen Milesight IoT Co., Ltd highly emphasizes protection of users' personal information and privacy, and Xiamen Milesight IoT Co., Ltd established this Privacy Policy to inform users how their information is collected, used, stored, and protected. With this Privacy Policy, you will get to know the ways of processing your personal information by us. This Privacy Policy is closely related to the use of products and services of Xiamen Milesight IoT Co., Ltd by you, and you shall carefully read and fully understand this Privacy Policy, and make proper choices based on your judgment accordingly before you use any products and services of Xiamen Milesight IoT Co., Ltd. You should stop using any products and services of Xiamen Milesight IoT Co., Ltd immediately if you disagree with any content in this Privacy Policy. The use of any product and service of Xiamen Milesight IoT Co., Ltd will be considered that you agree and fully understand entire content of this Privacy Policy.

 

Note: Xiamen Milesight IoT Co., Ltd or us are referred to hereinafter all represent Xiamen Milesight IoT Co., Ltd IoT Co., Ltd.

 

I. Scope of Information Collection

In order to provide services to you, Xiamen Milesight IoT Co., Ltd will ask you to provide personal information that is necessary. If you do not provide your personal information, Xiamen Milesight IoT Co., Ltd may not be able to provide you our products and services.

Personal information refers to various information recorded electronically or can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information. The personal information involved in this policy includes:

1. Personal location information.

2. Network identity information, including system account number, IP address, email address, password and confidentiality related to the foregoing.

3. Personal common device information, including hardware model, device MAC address, operating system type and video content containing personal information.

4. The collection sensor of this APP is mainly a gravity sensor, the purpose is to adapt to the horizontal and vertical screens, and meet the adaptive design.

 

Personally sensitive information refers to personal information that if it is compromised or modified, adversely affects reputation, physical or mental health, discriminatory treatment of user. The personal sensitive information involved in this policy includes:

1. Network identification information, including user name, email address and password related to the foregoing.

2. Relevant identification.

3. The video content of the message of personal sensitivity.

4. Other information, including personal phone number, mobile phone number.

 

II. Ways of Information Collection

Our products and services include core features including basic features related to M-Sight Pro products such as surveillance video preview, device operation and control, etc. In the course of your use of our products and services, Xiamen Milesight IoT Co., Ltd collect information when you using our products and services as follows, aiming to provide you with our products and services, optimize our products and services and secure your account:

1. When you contact us for support. When you reply to our email, contact us for after-sales service, or use our customer support tools, Xiamen Milesight IoT Co., Ltd need to collect your information to provide you with support, use your account information to verify you, identity and confirm your product.

2. When you connect the device, Xiamen Milesight IoT Co., Ltd collect the device IP address, MAC address, username and password for connecting device.

3. When you appear on a specific occasion where a video and audio video capture device is installed, Xiamen Milesight IoT Co., Ltd may collect your personal information.

4. When you enable the alarm push function, Xiamen Milesight IoT Co., Ltd collect and cache the required information by calling the Jiguang SDK and report it to the server. This includes a list of installed applications, MAC address, IMEI, and geographic location. Besides, Xiamen Milesight IoT Co., Ltd will collect the video recording time taken by the camera and push the time to you for video search.

 

III. Use of Information

During the period Xiamen Milesight IoT Co., Ltd provide services to you, Xiamen Milesight IoT Co., Ltd may use your personal information collected for the following purposes for the purpose of maintaining the legitimate rights and interests of the Xiamen Milesight IoT Co., Ltd and fulfilling the obligations agreed upon by you:

1. Reply to your inquiry.

2. For connecting devices and provide related services.

3. M-Sight Pro integrates Xiaomi Push SDK, Huawei Push SDK, Google Push SDK, Aurora Push SDK, and Bugly SDK:

(1)SDK name: Huawei Push

Company Name: Huawei Technology Co., Ltd

SDK Privacy Agreement: https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/privacy-statement-0000001050042021

Purpose of use: Used to push messages to Huawei branded mobile phones

Usage permissions: network permissions, device information permissions, storage permissions

Types of personal information collected: AAID (Application Anonymous Identification), Application Token, Topic Subscription Relationship, Message Distribution Record, Token Application Record, Display/Click/Close Management Report Record, Cached Message Content

(2)SDK name: Xiaomi Push

Company Name: Xiaomi Technology Co., Ltd

SDK Privacy Agreement: https://dev.mi.com/console/doc/detail?pId=1822

Purpose of use: Used to push messages to Xiaomi brand phones

Usage permissions: network permissions, device information permissions, storage permissions

Types of personal information collected: IP address, current network type, WIFI information, IMEI/OAID (applicable to Android Q or above systems), IMEI MD5/MEIDMD5, Android ID, VAID, AAID, MID (applicable to MIUI system)

(3)SDK Name: Aurora Push

Company Name: Shenzhen Hexun Huagu Information Technology Co., Ltd

SDK Privacy Agreement: https://www.jiguang.cn/license/privacy

Purpose of use: used to push messages to mobile phones

Usage permissions: network permissions, device information permissions, storage permissions

Types of personal information collected: AAID (Application Anonymous Identification), Application Token, Topic Subscription Relationship, Message Distribution Record, Token Application Record, Display/Click/Close Management Report Record, Cached Message Content

(4)SDK Name: Bugly SDK

Company Name: Tencent Technology (Shenzhen) Co., Ltd

SDK Privacy Agreement: https://static.bugly.qq.com/bugly-sdk-privacy-statement.pdf

Purpose of use: Used to monitor the stability of the app, diagnose faults, and report crashes, in order to help users quickly resolve abnormal situations

Usage permissions: network permissions, device information permissions

Types of personal information collected: IP address, current network type, WIFI information, IMEI, Android ID, idfv

 

IV. Sharing of Information

Xiamen Milesight IoT Co., Ltd do not provide any third party with information that identifies the end user's personal identity, either alone or in combination with other information, nor allow any third party to access the data in any form.

Besides circumstances that your authorization and approval have been obtained, your personal information may be shared:

1. When it is relevant to national security and national defense security.

2. When it is relevant to public security, public health, and significant public interests.

3. When it is relevant to criminal investigation, lawsuit, trial, and enforcement of judgment.

4. In order to safeguard life, property, and other major and legitimate interests of the subject of personal information or other individuals, but it is difficult to reach you for approval.

5. When personal information has been made public by yourself.

6. When personal information is collected from information that has been disclosed to the public lawfully, such as lawful news report, government information disclosure and other channels.

7. When it is necessary for signing contract as required by you.

8. When it is necessary in order to maintain safe and stable running of products or services provided by us, for example, detecting and handling failure of products or services.

9. When it is necessary for academic research institutes to carry out statistical or academic research on basis of public interests, and de-identification treatment must be made to personal information contained in results when results of academic research or description are provided to the public.

10. In order to make claims based on civil law or settle disputes.

11. In order to comply with provisions of law and government orders, legal proceedings of law enforcement authorities, regulators and courts, or similar legal proceedings, or ans Xiamen Milesight IoT Co., Ltd subpoenas in relevant countries where our business is operated.

12. APP auto-start is mainly because the crash will lead to auto-start, and there is no connection with the startup of third-party apps.

 

V. Protection of Information

Xiamen Milesight IoT Co., Ltd highly emphasize safety of information, and have established a dedicated team to research, develop, and adopt various safety technologies and procedures to protect your information from being accessed, used, or leaked in an unauthorized way, with all these rigorous measures. However, please note and understand that with technological restrictions and rapid development of as Xiamen Milesight IoT Co., Ltd as various malicious attack means in the industry of Internet, even all possible safety enforcing measures have been taken by Xiamen Milesight IoT Co., Ltd to the greatest extent, it is impossible to guarantee that information is safe absolutely. Please note and understand that safety problems may emerge in the system and communication network that are used to provide products and/or services to you, because of other factors that are out of our control.

 

VI. Your Rights

1. You can protect your personal information by turning off alarm message, turning off alarm video push, and turning off email, etc.

2. If you are in EU, subject to applicable laws, you have right to confirm personal information that you are involved, such as right to access, right to restriction, right to objection, right to be forgotten, and right to data portability. To exercise your rights, please contact us via the email support@milesight.com, and you will not be charged for any cost at any time when you exercise your aforesaid rights. You may also realize this purpose by exiting direct marketing and refusing the use of cookies in browser settings. If you have any concern about the ways of processing your personal information by us, you are entitled to file a complaint with data protection authority in your country. If the use of products and/or services of Xiamen Milesight IoT Co., Ltd involves personal data to which General Data Protection Regulation (GDPR) is applicable, Xiamen Milesight IoT Co., Ltd reminds you to pay due attention to and abide by relevant laws and regulations.

 

VII. Contact Us

Please contact us through support@milesight.com if you have any question about the use of your personal information by Xiamen Milesight IoT Co., Ltd.

 

VIII. Revision of Privacy Policy

We may revise this Privacy Policy from time to time, and such revisions shall be an integral part of this Privacy Policy. Any revisions to this Privacy Policy will be released on this page.