Milesight-Troubleshooting-Hardware Reset

Milesight-Troubleshooting-Hardware Reset.pdf

The following will introduce how to reset NVR via hardware.

1. Position of Reset Button

Series-1000:

100x/1009-UT: There is a hole on the back, use a pin or something like that to push the button deeper inside the hole.

Reset button of 1000 series

1009-UPT/UNT: Slide and open the shell, an orange button on the inside like the figure shown below.

Reset button of 1000 series
Series-5000:

50XX: Slide and open the right panel, a black button on the inside like the figure shown below.

Reset button of 5000 series

50XX-UH/UT: Slide and open the panel, a black button on the inside like the figure shown below.

Reset button of 5000 series

5016-UPT: Slide and open the panel, a black button on the inside like the figure shown below.

Reset button of 5000 series
Reset button of 5000 series
Series-7000:

70XX: Slide and open the front panel, a reset button on the left side of the front panel.

Reset button of 7000 series

70XX-UH: Slide and open the panel, a black button on the inside like the figure shown below.

Reset button of 7000 series

7032-UPH: Slide and open the panel, a black button on the inside like the figure shown below.

Reset button of 7000 series
Reset button of 7000 series
Series-8000:

80XX: Open the front panel, a hole on the right side of the front panel like the figure shown below, use a pin or something like that to push the button deeper inside the hole.

Reset button of 8000 series

80XX-UH: Slide and open the panel, a black button on the inside like the figure shown below.

Reset button of 8000 series

2. Reset Steps

For NVRs whose software version is before 7x.9.0.2-r3, or 61.x.x.xx/ 30.x.x.xx/ 1.x.x.xx/ 2.x.x.xx, please refer to the steps below:

Step1: Turn off the power;

Step1: Press the reset button;

Step1: Keep pressing the reset button and power on the NVR at the same time;

Step1: You will hear several short “beep” during this time;

Step1: Reset successfully when the short “beep” become an nonstop “beep”.


For NVRs whose software version is 7x.9.0.2-r3 or above, please refer to the steps below:

Step1: Turn off the power;

Step1: Press the reset button;

Step1: Keep pressing the reset button and power on the NVR, you will hear a short “beep” sound at the same time;

Step1: After 5 seconds you will hear a “beep” sound lasting about 3 seconds;

Step1: Reset successfully when the “beep” sound stops.

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