Installation

Note:
  1. Wall materials must have sufficient strength and stability to ensure that screws are securely fastened and the overall structure is sturdy.
  2. Screws should be fastened in locations that avoid electrical wiring, water pipes, and other elements within the wall to prevent damage to the wall structure or safety hazards.

Ceiling Mount

Note:
  1. Do not install the device close to the entrance or exit. If necessary, ensure there are no other doors nearby or that the door remains open most of the time.
  2. The optimal operating temperature range is between 15°C and 32°C. Keep the device away from heat sources, cold sources, and areas with strong airflow such as windows, vents, fans, and air conditioners.
  3. Avoid installing the device directly against a wall. Ensure there is at least 45 cm of clearance between the device and the wall.
  4. Make sure the sensor is facing straight down and parallel to the ceiling.
  5. The maximum detection ranges at different heights when environment temperature is 20°C:
    Installation Height (m) Passage Detection Width (m)
    2.2 2
    2.3 2.2
    2.7 2.5
    3.0 2.8

    The higher the ambient temperature, the smaller the detection range becomes.

Step 1: Take off the back cover of the device, and drill 2 holes in the ceiling according to the mounting holes on the cover.

Step 2: Fix the wall plugs into the ceiling, then fix the back cover to wall plugs with screws. Note the pedestrian direction arrow on the cover when fixing.

Step 3: Install the device back to the cover.



Wall Mount

Note:
  1. Avoid facing the device to a transparent plate (like glass) as the PIR will detect through it.
  2. The best installation height is 1.2~1.3m above the ground.
  3. The passage detection width for wall mounting should not exceed 2.3 m.
  4. The optimal operating temperature range is between 15°C and 32°C, so keep the device away from heat sources, cold sources, and the areas where airflow varies greatly like areas with windows, vents, fans, and air conditioners.
  5. When the ambient temperature is between 29°C and 32°C, it is recommended to install the device on the wall rather than on the ceiling.

Step 1: Take off the back cover of the device, then fix the wall plugs to the wall according to the device mounting holes on the cover.

Step 2: Secure the back cover to the wall plugs using screws. Please note the pedestrian direction arrow on the cover during installation.

Step 3: Install the device back to the cover.



Factors Affecting Accuracy

  • If two or more people pass side by side, they may be counted as one individual.
  • Two or more people within the distance of 50cm will be counted as one person or reversed.
  • Animals or other moving objects will be counted if they are close to the device.
  • Walking extremely slowly may cause the data not to be recorded.
  • Locations with sudden temperature changes exceeding 5°C can easily result in counting errors.