Restart or Reset the Device

This section describes how to restart or reset the device.

Restart the Device

  1. Navigate to Device page, tap in the upper right corner.

  2. Click Restart.

  3. If the reading mode is NFC, put the NFC detection area of the phone close to the NFC antenna of the device.
  4. If the device is successfully restarted, a operation success prompt will pop up.

Reset the Device

  1. Navigate to Device page, tap in the upper right corner.

  2. Click Reset.

  3. In the displayed dialog box, click Confirm.
  4. If the reading mode is NFC, put the NFC detection area of the phone close to the NFC antenna of the device.
  5. If the device is successfully reset, a reset success prompt will pop up.

Note: If unable to read or write devices normally using the ToolBox, perform a hardware reset.