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Smart Hospitality Management for a Premium Hotel in Gramado, Brazil

Invisible IoT infrastructure enables energy efficiency, resource transparency, and seamless guest experiences.

location Gramado, Brazil

Milesight Partner

CCN Automação

Location

Gramado, Brazil

Applications

Smart Hospitality / Energy Management /
Resource Metering / HVAC Management /
Predictive Maintenance

Devices Deployed

AM103L × 31 / WS203 × 415 / WS301 × 240
/ EM300 Series × 20 / EM500-SWL × 4 /
WT30x × 65 / UG56 × 47

  • Background
  • Challenges
  • Solution
  • Results
  • Product
  • Why Milesight
  • Partner

Background

Located in Gramado in Brazil's Serra Gaúcha region, the Owntime project is designed around a premium hospitality experience, where architectural aesthetics and guest comfort are equally important.

Managed by Casa Hotéis, the project includes luxury villas such as Casas T1 and T2, requiring a smart infrastructure that can seamlessly manage climate control, safety, and individual consumption of water, electricity, and gas without compromising the high-end interior design.

Owntime luxury hospitality project in Gramado, Brazil

Challenges

Preserving premium architecture

Preserving
Premium Architecture

Traditional wired automation requires extensive cabling, conduits, drilling, and masonry work. Such installation methods could compromise the premium wall and ceiling finishes of the luxury villas.

Transparent utility management

Transparent Utility Management

Fractional ownership requires accurate, automated tracking of individual water, electricity, and gas usage. Manual meter reading can lead to billing errors, added workload, and owner-hotel disputes.

Maintaining year-round availability

Maintaining
Year-Round Availability

Extreme weather in Serra Gaúcha makes reliable monitoring of generators, pumps, drainage, and backup power essential for hotel availability.

Balancing comfort and energy efficiency

Balancing Comfort and Energy Efficiency

Heating and cooling systems need to deliver a comfortable environment without unnecessarily operating in unoccupied villas. Without real-time occupancy data, energy can be wasted on empty spaces.

Solution

CCN Automação deployed a hybrid BMS architecture combining wired BACnet/Modbus infrastructure with a wireless Milesight LoRaWAN® IoT ecosystem across the hospitality rooms and luxury villas.

Wireless Environmental & Occupancy Monitoring solution arrow

AM103 IAQ Sensors enable real-time monitoring of indoor air quality, temperature, humidity, CO₂, and WS301 Magnetic Contact Sensors detect door/window status, supporting smarter environmental and occupancy management.

AM103 and WS301 environmental and occupancy monitoring

Smart Resource & Facility Monitoring solution arrow

EM300 Series sensors and metering devices provide automated monitoring of gas, electricity, and water consumption for accurate and transparent utility billing. EM500-SWL sensors detect abnormal water levels and trigger early alerts to prevent flooding and support predictive maintenance.

EM300 Series and EM500-SWL facility monitoring

Smart HVAC & Energy Management solution arrow

WS203 sensors detect when a villa is unoccupied, enabling automated HVAC control for AC systems and WT30x Smart Thermostats managing underfloor heating. Climate control is automatically adjusted or switched off when villas are vacant, reducing electricity consumption by 25–30%.

WS203 and WT30x occupancy-based HVAC management

Centralized BMS Integration solution arrow

UG56 LoRaWAN® Gateways connect the wireless IoT network to the Niagara Framework / PowerB platform, enabling centralized monitoring, automated control, and facility management with minimal wiring.

UG56 LoRaWAN® gateway
Hybrid BMS and LoRaWAN® solution topology

Results

25–30% Reduction in Electricity Overhead

Occupancy-based HVAC control automatically reduces unnecessary heating and cooling in unoccupied villas, delivering up to 25–30% reduction in hotel electricity overhead.

20% Lower Facility Engineering Costs

Centralized monitoring and automated alarms help the operations team move from reactive troubleshooting toward predictive maintenance, reducing local facility engineering costs by 20%.

Accurate & Automated Utility Billing

Automated water, electricity, and gas metering provides accurate individual consumption data, improving billing transparency and helping prevent disputes associated with fractional ownership.

Seamless Guest Experience

Environmental conditions can be optimized before owners arrive, while occupancy and door status are monitored in the background—creating a truly frictionless luxury experience.

product background

Why Choose Milesight

Milesight headquarters
Milesight was selected over proprietary luxury hotel automation brands for its superior, open-protocol wireless reliability, industry-leading low battery consumption (extending sensor lifespan up to 3 years),
and seamless integration capabilities with multi-brand air conditioning systems (VRF Daikin via Coolautomation) and hotel property management back offices (PMS/ProXper). It offers unmatched industrial-grade build quality with competitive hardware CAPEX compared to conventional wired field devices.

Partner

partner1

CCN Automação

CCN Automação, based in São Paulo and Rio de Janeiro, Brazil, is dedicated to transforming buildings through innovative, state-of-the-art building automation solutions. With a passion for technology and a commitment to excellence, it delivers greater efficiency to our clients. From climate control to access control, it integrates systems from different manufacturers into a single intelligent operation.

partner2

BOSCO & ASSOCIADOS

As the project designer, BOSCO & ASSOCIADOS played a key role in exploring the potential of IoT for this project. After receiving training from CCN Automação on Milesight solutions, the BOSCO & ASSOCIADOS team was impressed by the possibilities IoT could bring to the project. Together with CCN Automação, they introduced the IoT solution to the end customer and helped incorporate it into the overall project design, opening up new possibilities for smarter monitoring, control, and operational efficiency.

BOSCO & ASSOCIADOS combines a highly skilled, specialized, and trained team—including consultants, engineers, architects, technicians, design specialists, and drafters—ready to serve clients with customized solutions leveraging state-of-the-art technologies. For 22 years, the company has steadily built an impeccable reputation as one of the most efficient electronic systems design and consulting firms in the domestic market—with a portfolio that also includes international projects—serving both the building and industrial sectors.

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