Solution Overview

Milesight Smart Remote Management Solution is designed for installers or professional security service providers to accomplish easy, remote, and efficient management and maintenance of end user on-site devices.

Milesight leverages its own CCTV Router, M-Sight Pro APP, and Milesight CMS to deliver a seamless and well-integrated solution for security technicians to do remote maintenance in batch.

How it Works?

how work

As it's tailored for optimizing work efficiency, the key of Milesight Smart Remote Management Solution is simplicity. With its powerful product combination and simplified workflow, the solution enables speedy on-site problem solving remotely, which greatly saves your cost and time while also enhances the quality of support service.

For End User: Easy and Straightforward

When a problem occurs, things for users are very simple:

For Installers or Technicians: Professional and Efficient

For installers or technicians, we have Milesight CMS, a central management platform to achieve efficient and comprehensive technical support services. As a result, it becomes easy to solve on-site problems remotely.

  • triangle Add Milesight CCTV Router UR32S to Milesight CMS via SN
  • triangle The devices that have been granted permissions by user-side will be listed on CMS instantly
  • triangle Enter device password to begin configuring parameters in batch
  • triangle When the problem is solved, users can take back the permissions, ensuring for a safe operating environment

Benefits of Milesight Solution

For End User:

One-click Search and Easy Operation

  • double triangle Automatically search for devices connected with router on one-click
  • double triangle Configure device permissions for higher security and convenience
end user

For Installer/Technician:

Reduce On-site Visits & Solve Site Issues Efficiently

  • double triangle Professional central management software
  • double triangle Remote access to the router and bulk configuration of devices connected to router
  • double triangle Reduce on-site visits, greatly saving time and cost

Comprehensive Remote Configuration and Maintenance Solution

  • double triangle Device Maintenance:Device Upgrade/Reboot/Time Syn
  • double triangle Network Configuration:Device Activation/Network Settings/DDNS Setup/UPnP Setup
  • double triangle Video/Audio/Image parameters in detail for Camera
  • double triangle Channel Status of NVR

Related Products


M-Sight Pro APP

A handy mobile APP for end user

AI Pro Cameras

Milesight CCTV Router UR32S

Realize remote management between end user and installer/technician

Learn More >
AI PTZ Cameras

Milesight CMS

A professional central platform for installers/technicians

AI Panoramic Cameras

Milesight Network Camera & NVR

Highly reliable and functioning security products

Learn More >

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